Information requested and its purpose
Order enquiries request name, email, country, device/app, selected plan, optional notes and consent. Contact enquiries request name, email, topic, message and consent. These details allow Golden OTT to respond and maintain the enquiry record. Do not submit card information, passwords, full private playlists or activation keys.
Request processing and storage
The online enquiry route uses session verification and, when configured, stores the request in the website’s MySQL database. If storage fails, it reports that the request was not saved. An enquiry is separate from verified payment and account activation.
The public website search and card filters do not query a private viewing account. The website files do not add advertising trackers.
External services
Following WhatsApp, email or App Center links uses those providers under their own terms. The website does not embed their private account sessions. Third-party download destinations should be reviewed before installation.
Access, corrections and deletion enquiries
Contact [email protected] with the minimum private reference needed to ask about a stored request, correction, deletion or the applicable retention arrangement. Do not include unrelated credentials. Retention and applicable legal obligations should be confirmed directly with Golden OTT.
Necessary session cookies
The enquiry endpoints use a short-lived HTTP-only, SameSite=Lax session cookie for verification and request throttling, with the Secure attribute on HTTPS. Blocking it can prevent the online form from working; direct contact remains available.