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Device compatibility

A practical device compatibility map.

Separate native operating-system installation, listed account routes and hardware tests. See supported route types, unsupported APK paths and unresolved compatibility.

Handle a customer device change

Handle a customer device change · Read the card details

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Reference marks help identify a viewing question. Platform memberships, exact programmes and current account availability are checked separately.

Read the state at the right level

A supported operating-system route is different from a Golden OTT app build that has been physically tested on a specific device. No universal device-compatibility claim is made.

Installation route matrix

Platform familyNative Android APK routeExact Golden OTT build / hardwareNext step
Amazon Fire TV StickMODEL/OS DEPENDENT — Fire OS and Vega use different application runtimesUNKNOWN — no hardware test suppliedPlatform guide
Android TVANDROID TV OS PACKAGE CAPABILITY — exact app/build and hardware support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
Google TVANDROID TV OS PACKAGE CAPABILITY — exact app/build and hardware support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
NVIDIA Shield TVANDROID TV OS PACKAGE CAPABILITY — exact app/build and hardware support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
Chromecast with Google TVANDROID TV OS PACKAGE CAPABILITY — exact app/build and hardware support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
Samsung Smart TVUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
LG webOS TVUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Apple TVUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Android phoneANDROID PACKAGE CAPABILITY — exact app/build, model and publisher support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
iPhoneUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
iPadUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Windows PCUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
MacUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Formuler boxMODEL/OS DEPENDENT — Android-based models have Android package capability; exact device/app support UNKNOWNUNKNOWN — no hardware test suppliedPlatform guide
MAG 420UNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
MAG 254UNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Enigma2 receiverUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide
Linux desktopUNSUPPORTED as native Android APK installation — use this platform’s own app/receiver routeUNKNOWN — no hardware test suppliedPlatform guide

What the listed app records support

The app library identifies listed names, account methods and installation references. They do not certify current store listings, signatures, app ownership, fees or all firmware combinations.

Native installation on Tizen, webOS, iOS, tvOS, Windows and macOS uses the appropriate platform environment. A MAG portal and an Enigma2 playlist/bouquet workflow are receiver routes, rather than generic Android package installation.

Before you choose a guide

  1. Find the exact device model and operating-system version.
  2. Record the app name and build number.
  3. Compare the visible login fields with the issued account method.
  4. Ask support to confirm the matching store or download route.
  5. Test the intended setup through the one-day trial before selecting a longer term.
Your first step

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